Forum Discussion
AndreaS_PR
Jul 03, 2026Copper Contributor
Cannot access admin.microsoft.com – need Global Admin role assignment
Buongiorno, ho acquistato una licenza Microsoft 365 Premium, ma il mio account non risulta amministratore del tenant. Non posso accedere al portale https://admin.microsoft.com/?utm_source=copilot.c...
Jamony
Jul 03, 2026MCT
Hi AndreaS_PR, this sounds like a tenant admin recovery situation. The community cannot assign Global Administrator rights, so Microsoft support will need to verify tenant ownership. Prepare proof such as billing ownership, domain ownership, tenant details, and the subscription account, but do not post those details publicly.