Forum Discussion
SCCM Remote?
We use Microsft SCCM to administor Windows PCs its has a remote viewer function for remote assistance. We have both Windows 10 and WIndows 11 devices. For both verson the remote viewer works if the device was installed as Windows 10 or 11, however on any that are upgraded from 10 to 11 it will not. I found in the logs of one that I cannot connect to ""Session denied: the remote user is not authorized to perform remote control on this system. But I am using the local administrator accounts on both, I have logged in manually to verify the credentials. Is there anything I can do to fix the remote on ones we updated form 10-11?
What happens when you reinstall the agent, does that fix the problem?
It did not. And on one of these at that point the parts of the client that were working (deploying S/W) stop working
So to be clear, you installed ConfigMgr agent, Rebooted then reinstalled the agent. And Remote control still doesn't work?
check Firewall rules, i think FW rules are upgrading as soon as OS upgraded
When upgrading the operating system (OS), associated firewall policies and rules are also upgraded to ensure compatibility and leverage new features and security enhancements. Firewalls can be upgraded when their attached policy is upgraded, or when they are switched from an old policy to an upgraded policy
