Forum Discussion
Latest ODBC Driver 18 for SQL (18.7.1.1) breaks SCCM Site Server > SQL connectivity
MicrosoftWe have reviewed the crash details associated with your Configuration Manager connection failures after updating to Microsoft ODBC Driver 18.7.1.1.
The crash occurs in the Microsoft Visual C++ runtime library, msvcp140.dll, during connection initialization. Our current assessment points to a compatibility issue between the newer ODBC driver and an older Visual C++ runtime loaded from Configuration Manager’s application-local folder.
Recommended next steps:
Immediate mitigation: Rolling back to the previously working, supported ODBC driver version.
Long-term resolution: Configuration Manager support to determine the supported approach for updating its application-local Visual C++ runtime dependencies.
Updating the system-wide Visual C++ Redistributable alone may not resolve the issue if Configuration Manager continues to load an older application-local copy. Please avoid manually replacing or removing individual runtime DLLs without support guidance.
We understand the disruption this issue is causing and will use these details to confirm the appropriate resolution.
we had this issue, and roll back fixed it
we would see EVENT ID 4786, Source COMPLUS in the event log
The system has called a custom component and that component has failed and generated an exception. This indicates a problem with the custom component. Notify the developer of this component that a failure has occurred and provide them with the information below.
Component Prog ID: 4[ODBC][C:\Windows\system32\msodbcsql18.dll]
Method Name: IDispenserDriver::CreateResource
Process Name: sitecomp.exe
Exception: c0000005
Address: 0X00007FFAA97C2C10
AND
In the SMSEXEC.LOG on the server i would see
*** Failed to connect to the SQL Server, connection type: SMS ACCESS. SMS_EXECUTIVE 9/27/2026 6:30:01 AM 3848 (0x0F08) CSiteControlEx::GetCurrentSiteInfo: Failed to get SQL connection SMS_EXECUTIVE 9/27/2026 6:30:01 AM 3848 (0x0F08) CSiteControlEx::GetSCF:Failed to read site information from database, retry in 5 seconds ... SMS_EXECUTIVE 9/27/2026 6:30:01 AM 3848 (0x0F08) *** *** Unknown SQL Error! SMS_EXECUTIVE 9/27/2026 6:30:06 AM 3848 (0x0F08) *** Failed to connect to the SQL Server, connection type: SMS ACCESS. SMS_EXECUTIVE 9/27/2026 6:30:06 AM 3848 (0x0F08) CSiteControlEx::GetCurrentSiteInfo: Failed to get SQL connection SMS_EXECUTIVE 9/27/2026 6:30:06 AM 3848 (0x0F08) CSiteControlEx::GetSCF:Failed to read site information from database, retry in 5 seconds ... SMS_EXECUTIVE 9/27/2026 6:30:06 AM 3848 (0x0F08)Hi!
Is a resolution possible in the next days?
Any ETA on Config manager support team providing the supported way to refresh the local VC++ Redistributable runtimes?
We just ran into this exact issue also and stumbled on this page to learn it was the ODBC 18 driver.
