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chandrabusa's avatar
chandrabusa
Copper Contributor
Oct 03, 2022

All Windows Server OS(Mostly 2019) DP's not upgrading to 2207

FYI... This issue is happening again since last week and this time it is not just server DP's but Windows 10 DP's also. It is not a result of MECM server upgrade maybe Feb patches got installed on th...
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DunnIT's avatar
DunnIT
Copper Contributor
Oct 19, 2022

chandrabusa 

We are seeing the same issue after updating from 2103 to 2207. Any luck finding a root cause? 

chandrabusa's avatar
chandrabusa
Copper Contributor
Oct 19, 2022

DunnIT Under Site System properties if you select the option Use another account for installing this site system with a domain administrator account then it works. This is the workaround that i am using for now. I attached a screenshot. I am curious to know if this works for you. 

I have a case open with Microsoft (vendor Mindtree from India) from past 2 weeks and no resolution yet and i have no hopes for a resolution. I think this could be a simple silly mistake somewhere we might have done but not sure what it is.

  • Mathieu_Desjardins's avatar
    Mathieu_Desjardins
    Brass Contributor
    Oct 20, 2022

    chandrabusa also having the same issue here and same for the call with ms (1 week).

    Nothing new either. Workaround seem to work also but I do expect a better solution because once you install a role using an account, all communications are done using that account and removing and then adding the dp role is also removing the package so we have to push them again.

    I do hope to have a fix, there seem to be a lot of people with the same issue.

    • chandrabusa's avatar
      chandrabusa
      Copper Contributor
      Oct 20, 2022
      Hopefully we will get some resolution soon.
      • Mathieu Desjardins's avatar
        Mathieu Desjardins
        Copper Contributor
        Oct 21, 2022

        chandrabusa We had a chat with the support this morning and it is now an official bug that is present with version 2203 and 2207.

        The fix should be in the next hotfix that we have no date yet.

        Also, we just tried a thing in our environment, and it seem to work, and it is also quite pretty 🙂

        We went to the site system role of one server that is a DP and we changed the site system installation account to a user account (mine for instance) which have admin rights on that server.

        The result was that the DP role just got reinstalled the right way and when the role was installed, we changed back the account to use the site server's computer account (the default option).

        The DP seem to behave like intended.

         

        All the credit to my colleague that saw that option 🙂

        Mathieu 

  • DunnIT's avatar
    DunnIT
    Copper Contributor
    Oct 19, 2022
    chandrabusa Thanks for that tip! I just tested on one of the impacted DPs and confirmed using a domain admin allowed the upgrade to proceed successfully. I also have a case open with Microsoft, hopefully that workaround is a clue for what is happening here.
    • chandrabusa's avatar
      chandrabusa
      Copper Contributor
      Oct 19, 2022
      We do not have premium support for me to escalate. Please let me know if you get a resolution first.

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