Visual studio benefits for MCT

I renewed my subscription for MCT earlier this year but recently noticed that my visual studio benefits is not active. What i have is MCT subscription that has expired date of 23/May/2025 instead of Feb 2027.

I reach out to VSS support, they mentioned that my subscription was removed for the benefits and they redirected me to MCT support via Pearson. Pearson sent me back to VSS support and it has been back and forth for a while. Does anyone have idea how to resolve this.