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fiandrade
Copper Contributor
Mar 02, 2026
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Email hacked - I lost total access

Hi community,   I had my email hacked 7 days ago, the hacker changed the password. The problem is that I have microsoft office 365 in that account and I tried every single way to recover my access....
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  • Allen's avatar
    Allen
    Mar 12, 2026

    fiandrade​ ,

    Unfortunately account hacking or take overs can only be handled by the Microsoft Support Team, you would that that journey here: How to recover a hacked or compromised Microsoft account - Microsoft Support

    The problem maybe is its going to push you to the form, it sounds like, you have already filled in. There is an option on that link near the bottom to speak to a support agent. You may want to try that.

    Hope your able to get it sorted

Allen's avatar
Allen
Icon for Community Manager rankCommunity Manager
Mar 12, 2026

fiandrade​ ,

Unfortunately account hacking or take overs can only be handled by the Microsoft Support Team, you would that that journey here: How to recover a hacked or compromised Microsoft account - Microsoft Support

The problem maybe is its going to push you to the form, it sounds like, you have already filled in. There is an option on that link near the bottom to speak to a support agent. You may want to try that.

Hope your able to get it sorted