Please I am currently locked out of my Azure Account due to MFA

Dear AtaimoEdem​ use below steps to sort it out; 

Step 1: Change the Method During the Login Prompt

This is the quickest fix. When you are signing in to the Azure Portal and it asks for verification:

1. On the screen that says "Approval required," you should see a message like "We're waiting for your response on your Microsoft Authenticator app."
2. Look for and click the link that says "Sign in another way" or "I can't use my Authenticator app right now."
3. You will be presented with a list of your other registered MFA methods.
4. Choose "App notification" or "Microsoft Authenticator - notification" from the list.
5. This should immediately trigger the notification to your app.

This often solves the immediate problem and can "re-teach" the system your preference.

Step 2: Update Your Default Sign-in Method in Your Security Info

This is the permanent solution to ensure the app notification is the primary method used going forward.

1. Go to your Microsoft Security Info page: Navigate to https://aka.ms/mysecurityinfo. You will need to sign in. If it asks for MFA, use one of the other methods (like a text code) to get in.
2. Find your Authenticator method: Look for an entry called "Authenticator app" or "Microsoft Authenticator."
3. Set it as the default:
   • Click on "Change" next to that method.
   • Follow the prompts to re-confirm your identity.
   • Crucially, during this process, ensure you select "Receive notifications for verification" as the preferred option for the app.
   • Once done, there should be an option to "Set as default". Make sure this is enabled for the Authenticator app entry.

Step 3: Check the Authenticator App Configuration

1. Open the Microsoft Authenticator app on your phone.
2. Tap on your work or school account.
3. Ensure it is configured for "Notifications" and not just "Time-based one-time passcodes." It should say "Push notifications enabled" or something similar.