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Allen's avatar
Allen
Icon for Community Manager rankCommunity Manager
Mar 03, 2022

Language Translation is currently disabled

Hi all,

 

We have discovered a bug in our AI language translation feature and while we work to fix it, we have turned off AI Translation. 

 

I will update here once it is fixed and, in the meantime, please accept our apologies for any inconvenience caused. 

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  • Deleted's avatar
    Deleted
    Mar 03, 2022
    Yes, but using Edge the site is translated correctly into the Windows language, so this is a small problem only for some users.
  • Allen's avatar
    Allen
    Icon for Community Manager rankCommunity Manager
    May 04, 2022

    Language translation issues have now been fixed and language translation is now available again.

     

    Due to the backlog it may take longer than usual to get any translations requested but we have scaled up the resources allocated to it so we hope to keep any delay to a minimum. 

     

    Allen

    • JKPieterse's avatar
      JKPieterse
      Silver Contributor
      Aug 19, 2022
      Is it turned off again? It currently appears not to be in the UI anywhere.
      • Allen's avatar
        Allen
        Icon for Community Manager rankCommunity Manager
        Aug 19, 2022
        Hi Jan,

        Thanks for posting, unfortunately we had to turn this service off, the cost to run it compared with the incredibly low utilization of the service meant it was unsustainable.

        It’s been off now since July 1st.

        Apologies for any inconvenience

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