Forum Discussion
Allen
Community Manager
Community ManagerLanguage Translation is currently disabled
Hi all,
We have discovered a bug in our AI language translation feature and while we work to fix it, we have turned off AI Translation.
I will update here once it is fixed and, in the me...
Is it turned off again? It currently appears not to be in the UI anywhere.
AllenCommunity Manager
Community ManagerHi Jan,
Thanks for posting, unfortunately we had to turn this service off, the cost to run it compared with the incredibly low utilization of the service meant it was unsustainable.
It’s been off now since July 1st.
Apologies for any inconvenience
Thanks for posting, unfortunately we had to turn this service off, the cost to run it compared with the incredibly low utilization of the service meant it was unsustainable.
It’s been off now since July 1st.
Apologies for any inconvenience
- Pity. Especially in the Excel community I regularly see posts in languages other than English. I can no longer answer those.
- AllenJan,
We did a quick study of some users who did use our translation service and many of them told us they use their browsers built in translator service on other sites or copy questions into a translator service.
I realise it’s an extra step but in the current economic climate we had to make some tough choices on what we invested in.
