Forum Discussion
I need to talk to a person from microsoft.
Hello, recently my account (email address removed for privacy reasons) got compromised. Someone changed my password and changed the email. I've tried to use the Account Recovery Form, but no matter what, they say my data was not sufficient. I really need help because I purchased products on this account that I don't want to lose. If any person can help me recover my account, that would be very appreciated. I can try to provide as much proof as I can in this post.
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Phone Numbers by Purpose
- Sales and Business Support: Call (800) 642-7676 or 855 535 7109 or1 888 891 2037 (available Monday through Friday, 6:00 AM to 6:00 PM PT).
- Microsoft 365 Business & Enterprise Support: Call 1-800-865-9408 or 888 319 8920 or 1 888 891 2037 in the United States and Canada (Technical support is available ; billing support is available Monday through Friday, 9:00 AM to 5:00 PM)
Visit Microsoft Contact Support .
Select Microsoft Account → Security / Account compromised.
Choose the option to chat with a support agent if available.
Try the Microsoft Sign-in Helper .
Keep purchase receipts, order numbers, previous passwords, and original account details as evidence.
Important: Never share passwords, recovery codes, or payment details publicly. If the attacker changed your recovery email, mention this explicitly.
