Forum Discussion

Copper Contributor

May 07, 2025

how to recover old username

Hello, Is there a way to recover an account of which I only know the username? I am using a new email address to login to the community and would like to re-use my old username but I can't find whi...

Account Management

profile

Allen

Community Manager

May 09, 2025

Hi dca386 ,

Unfortunately you would need to know the email address you used to login to that id, for data protection reasons we can not confirm that information to you.

sorry

Allen

Microsoft Tech Community Engineering PM

tato386-MSA
Copper Contributor
May 09, 2025
hello Allen
I believe I know the email but the email is linked to various logins. I don't see a way to select a particular login for password reset. If you look at the attached screenshots I would like to recover the circled login with name ta**** if I attempt login I get the message account is disabled for login. Any ideas?
Thanks.
- Allen
  Community Manager
  May 12, 2025
  This isn't a Microsoft Tech Community Login page, if its the MCT lounge please see the MCT questions linked in the right rail for support regarding MCT questions.
  
  Allen
  - tato386-MSA
    Copper Contributor
    May 13, 2025
    Allen my apologies. I named the files "MCT" when I should have named them "MTC". Those are screenshots of what I get when I try to sign into the Microsoft Tech Community with the account that I would like to recover. Notice that I don't get any type of recovery option. It just says account has been turned off.