Forum Discussion
Copilot: I've mapped a 365 data source. Now what?
I'm experimenting with Copilot to see how it interrogates a data source. Microsoft 365 has https://learn.microsoft.com/en-us/microsoftsearch/connectors-overview#microsoft-graph-connectors-by-microsoft so I decided to map a ServiceNow catalog.
I took the following steps:
- Started a free trial for ServiceNow
- Navigated to Microsoft 365 admin center -> Search & Intelligence
- Added a https://learn.microsoft.com/en-us/microsoftsearch/servicenow-catalog-connector
- Created a Result Type for the data source
- Created a Vertical for the data source
- Performed a full-crawl (source now shows as "Ready" with 144 items indexed)
- Started a free trial for https://copilotstudio.microsoft.com/
- Created a new Copilot instance
I (optimistically) used the "Test copilot" option to say: "I want to change a firewall rule", hoping but not expecting, that Copilot would respond with an Adaptive Card corresponding to the "Firewall Rule Change" catalog service.
Copilot: "I'm sorry, I'm not sure how to help with that."
So, what's next?
According to this blog post, it should be possible, but I'm guessing I'm missing a step or have taken a wrong turn at some point.
- I believe that only Microsoft 365 Copilot makes use of Graph and its connectors. Copilot (formerly Bing Chat Enterprise) has no ability to connect to corporate data unless you copy/paste it in or have the Edge sidebar (aka Copilot bar) open while viewing a PDF.
2 Replies
- agrecaIron ContributorI believe that only Microsoft 365 Copilot makes use of Graph and its connectors. Copilot (formerly Bing Chat Enterprise) has no ability to connect to corporate data unless you copy/paste it in or have the Edge sidebar (aka Copilot bar) open while viewing a PDF.
- AndyNDistributedCopper Contributor
They're different things?? You win again Microsoft product naming department!
Ok thanks. I'll switch my attention to Microsoft 365 Copilot.
Now... for bonus points - which of the two products is this forum about?