Forum Discussion
Why my site Data is not updating in Bing Webmaster Tools
I manage a website focused on https://wendys-menu-with-prices.com/ in the USA and recently added it to Bing Webmaster Tools to monitor clicks and impressions. Initially, I was able to see data showing the performance of my site. However, the data has stopped updating and seems to be stuck. As my site aims to provide up-to-date information on Wendy's menu prices across the USA, it's essential for me to have accurate insights into its performance on Bing. I've verified the site and ensured the correct placement of verification tags. Can anyone help me resolve this issue and ensure my site's data updates correctly on Bing Webmaster Tools?
13 Replies
- muhammadarham66Copper Contributor
I manage a website that provides detailed guides and resources for photo editing, and I’ve recently added it to Bing Webmaster Tools to track search performance. At first, everything was working fine—I could see impressions, clicks, and indexing status clearly. However, the data suddenly stopped updating, and it’s been stuck for several days now. Since my site depends on consistent traffic to deliver photo editing content, having real-time performance data is really important. I’ve double-checked that the verification tag is correctly placed and that the site is properly indexed. Everything looks fine from my end, but the metrics are not refreshing.
- lawsonnelson830Copper Contributor
This can happen due to several reasons, especially if the site has recently undergone changes or if Bingbot is facing crawl issues.
Check crawl status in Bing Webmaster Tools Site Scan section.
Use “Submit URL” to manually request indexing.
Make sure your sitemap is up-to-date and reachable.
Confirm that your robots.txt isn't blocking Bingbot.
Recently I was engaged in the project dealing with the listing of restaurants where the indexing delay occurred because of the sitemaps. An example could be seen here: https://jollibeemenuprice.com/ - according to the sitemap correction, Bing began refreshing the data within 48 hours.
If you need any help to interpret some of your logs, just let me know, I be happy to do it.
- brainCopper Contributor
I faced the same issue with my site https://snapseedqrcodess.net/ — Bing Webmaster Tools was showing data at first but then stopped updating. In my case, the issue was with the sitemap not being picked up properly. I solved it by:
Re-submitting the sitemap manually in Bing Webmaster Tools
Using the "Inspect URL" tool to check if key pages were still indexed
Making sure Bingbot wasn't blocked in my robots.txt
After doing that, data started updating again within a few days. Try those steps — it might help get your Wendy’s site data back on track too!
- brainCopper Contributor
It sounds like you've taken the right initial steps—verifying your site and ensuring the tracking tag is properly implemented. If your site data in Bing Webmaster Tools is no longer updating, here are a few possible reasons and solutions you can check:
✅ 1. Verification Tag PlacementEven if it was working initially, double-check that the verification tag is still in place and hasn’t been accidentally removed or altered during a recent update (especially if you're using WordPress or a CMS where themes/plugins may override changes).
🔄 2. Crawling IssuesBing may have stopped crawling your site if:
Your robots.txt file blocks Bingbot (User-agent: bingbot)
Your server has high response time or errors (timeouts, 5xx errors)
You've added too many redirects or broken links
➡️ Use the “URL Inspection” tool in Bing Webmaster Tools to check if your site or key pages are crawlable.
🔍 3. Not Enough Search ActivityIf your site is fairly new or doesn’t get much Bing traffic, the data might not update frequently. Bing updates less often for low-traffic or niche sites compared to Google.
📈 4. Indexing DelaySometimes there’s a lag in data reporting even if your site is indexed. Try checking:
Index status: “Site Explorer” tab
Search performance: “Search Performance” tab (you can adjust the date range)
🧪 5. Test with Bingbot
Use the “Fetch as Bingbot” feature to test whether Bing can access your site and render content.
🛠️ What You Can Do:Re-submit your sitemap.xml in Bing Webmaster Tools
Check the crawl stats or error reports
Monitor server logs for any issues from Bingbot
Try re-verifying if needed (though that’s rare)
📝 Final Tip:
Also make sure your sitemap is kept up-to-date and includes your latest content (e.g., new menu updates for Wendy's), and submit it manually to ensure Bing picks it up.
If you've checked all of the above and it's still stuck, you can reach out to Bing Webmaster Support here:
- henry7787Copper Contributor
good ansew
- powershelldudeCopper Contributor
Same here https://powershelldude.com/ stopped for 3 days ago
- TracyJackson12Copper Contributor
Ensure your site is still verified in Bing Webmaster Tools and check for any errors or warnings in the dashboard. Clear your browser cache or try a different browser to access the tools. If the issue persists, contact Bing Webmaster Support for assistance.
- watsonCopper Contributor
I’ve gone over everything too, checked the verification tags, and ran through all the usual troubleshooting steps. Still, no luck. It’s tough to keep the blog running smoothly without this real-time insight into how it’s performing. If you're dealing with something similar on your end, I completely feel you. In the meantime, I’m staying on top of things, continuing to monitor and hoping for a fix soon. If you're looking for the latest updates or menu prices, you can always check out the Del Taco menu here: https://deltacomenu.net/. Fingers crossed for a resolution soon!
- watsonCopper Contributor
I’ve gone over everything too, checked the verification tags, and ran through all the usual troubleshooting steps. Still, no luck. It’s tough to keep the blog running smoothly without this real-time insight into how it’s performing. If you're dealing with something similar on your end, I completely feel you. In the meantime, I’m staying on top of things, continuing to monitor and hoping for a fix soon. If you're looking for the latest updates or menu prices, you can always check out the Del Taco menu here: https://deltacomenu.net/. Fingers crossed for a resolution soon!
4o
- omitravelCopper Contributor
Hey! Just saw your post about Bing Webmaster Tools. I'm having a similar issue with https://snapseedqrcodes.net/ - no impressions even after submitting my site.
- Shk123Copper Contributor
I can completely relate to what you're experiencing. I manage a blog focused on the https://wendymenus.com/and have faced the same issue with Bing Webmaster Tools. Initially, the data for clicks and impressions was updating without any problems, but now it seems stuck and doesn’t reflect the current performance. It’s incredibly frustrating because, like you, I depend on this data to ensure accurate and up-to-date information. I’ve double-checked everything, including verification tags, and everything appears to be in order, yet the problem persists. It’s quite challenging to manage the blog effectively without these crucial insights, and I’m also actively looking for a solution to this issue.