Forum Discussion

rindap-inevia's avatar
rindap-inevia
Copper Contributor
Mar 11, 2026

Site impressions dropped to near-zero since Jan 2025 — 3 tickets raised, no response from support

Hello Bing Webmaster Community,

 

I am hoping someone from the Bing team or the community can help me here, as I have been unable to get a response from support despite raising 3 tickets over the past 2 months.

 

Website: https://inevia.co/

Ticket Reference: REQ00199330 (raised 19 Jan 2026)

Ticket Reference: REQ00202838 (raised 4 Feb 2026)

Ticket Reference: REQ00209233 (raised 6 March 2026)

 

THE PROBLEM

 

My site was performing normally on Bing until late December 2025. Since then, impressions and clicks have dropped to near zero. The graph shows brief spikes in December and January, followed by a complete crash from February 2026 onwards. This cycling pattern suggests algorithmic suppression rather than a technical issue on my end.

 

WHAT I HAVE ALREADY DONE

 

- robots.txt verified - Bingbot not blocked

- No noindex tags on any pages

- Sitemap submitted and returning 200 status

- All key URLs manually re-submitted via URL Submission

- IndexNow enabled

- No security warnings or manual action flags in Webmaster Tools

- Fetch as Bingbot - pages render correctly

- URL Inspection checked - inner pages not recrawled since October 2025

 

WHAT I NEED HELP WITH

 

1. Has https://inevia.co/ been algorithmically suppressed or flagged?

2. Why have inner pages not been recrawled since October 2025?

3. What specific steps can I take to restore normal indexing?

 

Any help from the Bing team or community members who have faced a similar issue would be greatly appreciated. This has been going on for over 2 months and is seriously impacting our business.

 

Thank you.

1 Reply

  • Jamony's avatar
    Jamony
    MCT
    Jul 12, 2026

    Hi, I can understand why this is concerning, especially after opening several support cases. I would avoid assuming a manual penalty until you have URL-level evidence. In Bing Webmaster Tools, run URL Inspection against the homepage and several representative pages that previously received impressions. Compare the crawl status, canonical URL, indexing state and live fetch result. At the server level, check logs for Bingbot requests returning 403, 429 or 5xx responses, unexpectedly long response times, CDN or WAF blocks, and IPv6 or DNS failures. Submit only important changed URLs through IndexNow rather than repeatedly submitting the entire site. For the support case, include example URLs, the approximate date the decline began, request or case IDs, sitemap details, and before-and-after Bingbot log samples. That gives the support team something concrete to investigate instead of only a traffic graph