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Behzad_A's avatar
Behzad_A
Brass Contributor
Mar 03, 2021

Pages of Bing.com automatically jumping to the top of page

When opening the search result link in the new Tab and return to the Bing Tab after some seconds/minutes, suddenly the page automatically jumping to the top of the page, and this happens in all of Bing website pages(Tested with Edge Chromium, Chrome, Firefox ESR), and I have this problem for several months.

52 Replies

  • Anthony1967's avatar
    Anthony1967
    Brass Contributor
    I, too, have this same issue, and it is driving me nuts. I'm at the verge of giving up using Bing as it is slowing me down. Every time I return from a tab, I have to go back down the list, try to find the last link I visited and proceed. In the end, if it is a particularly long list, I often miss some while trying to locate the last link visited.

    I have notified through Feedback, but as in the past with issues, I received a boilerplate email response acknowledging the submission. And again, as in the past, nothing changes. I had problems with Microsoft Shopper's Assistant and had to stop using it two years ago for that same reason. No matter how many “Feedback” notices I sent, I would just receive the boilerplate email, “we've received your email about your problem…”.

    Microsoft is a very large company, larger than Apple, and yet why they can't assign coders or an entire building of them to handle these bugs is beyond me. This was one of the reasons I left Microsoft products back in 2003 and switched to Apple. Now that Apple is what it is, they too are acting in the same manner.

    Maybe I should give up and go back to using the library, books with covers, pages, and notebooks. At least if I screw up, I'll have no one else to blame but myself.
  • Just chiming in to report that I'm also seeing this occasionally in Bing search pages.
    Just had it reset to the top of the page when I tried to click a link - extremely annoying.
  • lakota204's avatar
    lakota204
    Copper Contributor

    I hope this helps a lot of people but this problem is not isolated to just one browser.  It happens on all of them and not just to Windows.  I have an Apple and had the same issue. Here is what I found, it only happens seemingly with a Bluetooth mouse.  I would have to say it is a Bluetooth issue.  I am using presently a mouse connection with the usb or C, and have not had it happen so far. 

    • Anthony1967's avatar
      Anthony1967
      Brass Contributor
      That's a shame. You really shouldn't have to switch from a Bluetooth mouse to a corded one just to have Microsoft Bing function properly. I have this same problem too, but I'll be damned if I have to go and acquire a corded mouse to use Bing. I'll stop using Bing altogether before even thinking of such thing. As a matter of fact, this is driving me nuts today (more than usual) and that is what prompted me to try to search for a solution or bug report. Thus, here I is. And now seeing that this is a known issue and many are experiencing it and all who've mentioned sending in a bug report like myself have only received the same boilerplate/non-response from MS, I've just decided the hell with it. I'm switching back to Google and the Duck. I don't like Google, but at least I can do my work and research without having to deal with things like this as if it is still the 90s.

      Hell, as much as I don't like defending Google, but could you imagine a bug like this going on with them, and yet they're letting it go on and on without addressing it?
      • GaryJonJon's avatar
        GaryJonJon
        Copper Contributor
        corded mouse? heheheh bing.com springs back to the top of the page because "AwayTimeThreshold' is set to 15 seconds in the java script of the page itself. it's not you it's by design. microsoft wants it to do that. i placed the fix for this in this thread.
  • youamer's avatar
    youamer
    Copper Contributor
    i have the same issue. Edge is up to date as of today
  • I have the same problem. I have written many times to support Bing Pages, but no one has answered me. I hope that this will be a temporary problem.
    • Alyxe's avatar
      Alyxe
      Bronze Contributor
      Deleted Interesting, when this happens can you let me know? I'll need the URL of the page as well as the browser your using and the version number. Thanks!

      Alyxandria
      Community Manager - Bing Insider's (she/her)
      • DaleRoss's avatar
        DaleRoss
        Iron Contributor
        This occurs 100% of the time, I am certain on all users browsers, All versions: Canary/Dev/Beta/Released I just submitted this again via feedback, this time recording what happened. I don't think any other feedback has been looked at but at least I tried.
  • Alyxe's avatar
    Alyxe
    Bronze Contributor
    Thanks for letting us know, Behzad_A. Next time this happens please submit feedback by clicking on Feedback at the bottom of any Bing website.

    -Alyxandria
    Community Manager - Bing Insiders (she/her)
    • PGPPC's avatar
      PGPPC
      Copper Contributor
      It happens on every Bing page. On Android phones, on Windows PC. Just switched from Chrome to Edge and Google to Bing. I guess it's time to go back. Bing is utter mess.
    • pir0zhki's avatar
      pir0zhki
      Brass Contributor
      2023 and this is still happening, just FYI. It's incredibly annoying.
    • DaveBebs's avatar
      DaveBebs
      Copper Contributor
      Hi Alyxe
      I get this issue almost every time I use Bing search, Windows or Android, it is extremely annoying! Could you please help.

      Regards
      Dave

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