Forum Discussion
Bing Webmaster Content Removal Tool not working; Raising support ticket also does not work
I have pages that were deleted by the website owner that contained personal information, yet the removed personal information still appears in Bing search results.
I tried to remove them using the content removal tool, but it claims: "The URL you submitted still works on the web and isn’t a broken link. You can only request an outdated cache removal for this page. Please enter a word that appears in the cached version of the page but no longer appears on the web page." When I enter any word that appears in the cached version, including unique personal information, I get the message: "The entered text does not appear in the Bing cached version of the page. Please enter a word that appears in the cached version of the page but no longer appears on the web page."
When you click on the offending Bing search result, it redirects to the website's home page, but the page showing in the personal information is gone.
I tried raising a support ticket, but whenever I go to submit the "Create support ticket" does absolutely nothing.
How can I get these outdated search results that contain my personal data off of Bing?