Forum Discussion
VanajVidyan
Mar 01, 2023Copper Contributor
Bing "Something went wrong" Error, for last 5 days
I have had the New Bing for more than 3 weeks and it was working well. However, on February 24, suddenly the New bing chat stopped working, with the below error-
Bing is equally unusable on both Bing Android app and Edge Android app for me. Before Feb 24, it worked on all 3 platforms.
Going by the advises on MS Forum and Microsoft Support, I cleared cookies, cleared cache, opted out of Bing Rewards, made new Edge Profile, but it still shows the exact same error.
Dear Experts, Please Advise. Really need your help here, in reporting this to Microsoft so I know someone is fixing it. Thank you! Alyxe
Note 1: This happened after the worldwide "something went wrong" outage of Bing. That happened sometime around Feb 17 for me as well. However, after Microsoft fixed it, my New Bing also got fixed and I was able to use it.
It happened again on February 24 for me, and since then, Bing has been unusable.
Note 2: I am not the only one facing this issue. Attaching links to reports of the Something went wrong error cropping up, again after Feb 24.
https://www.reddit.com/r/bing/comments/11cmo5b/anyone_else_having_issues/
https://www.reddit.com/r/bing/comments/11c6b4u/bing_chat_something_went_wrong_again/
https://piunikaweb.com/2023/02/27/bing-chat-always-shows-something-went-wrong-error-for-some/
Note 3: I am based out of India. (Not China).
Note 4: Error screenshots from Bing Android app and Edge Android app-
- MattgowenCopper ContributorI had the same problem, when using Edge via my employer's WiFi network, which operates like a VPN. When I accessed on the same laptop via mobile hotspot, it worked perfectly. Could be the same issue for you.
- VanajVidyanCopper ContributorI only use my personal Wifi and hotspot, so it is definitely not my employer ID. Further, this doesnt work on both the PC and Android apps for me.
I'm glad it worked out for you though- looks like I'll have to wait even more 😞- PaulCHFCopper Contributor
Yeah, I guess it is just a shadow ban for breaking their security/censorship policies. My wife's account works without any problem, from the same IP
- rooneydonalCopper ContributorYeah have the same problem
- PaulCHFCopper ContributorNow there is a new error ```Sorry, looks like you no longer have access to this feature. Please check again in a few days.```. I wish it would be more informative
- VanajVidyanCopper Contributor
PaulCHF Even I have got the same error now. It says I no longer have access. Dont know what is going on- this is all very frustrating.
- KpytoCopper ContributorTry to check your status on this link: https://www.bing.com/turing/conversation/create
- VanajVidyanCopper ContributorHey, I have been in a lengthy DM with a senior Microsoft Executive on Twitter. They are aware of this, and working on it.
- PaulCHFCopper Contributor
Was you able to find a solution? I still don't have access for 9+ days, even tried to contact support with no luck
- rogueryanCopper ContributorI am also having this error.
- KpytoCopper ContributorI'm experiencing the same problem: https://techcommunity.microsoft.com/t5/microsoft-bing/bing-chat-error-quot-something-went-wrong-refresh-quot/td-p/3755952
I hope a solution will be found.- MOTHER922Copper ContributorWELL AT LEAST THEY ARE NOT LOWERING YOUR POINTS LIKE THEY DID ME....INSTEAD OF 5 TO 10
POINTS NOW I ONLY GET 1 OT 2 POINTS PER QUIZ....NOW GET THIS THE LIE I WAS TOLD IS THAT I AM MAKING TO MANY POINTS??? BUT IT'S THE APP THAT GIVES US THE QUIZZES..I CAN'T BE BLAMED FOR THAT ...CAN I?