Hey Everyone, We have been chugging along just fine with our WVD installation. All of our users are remote at this point, due to COVID-19 and everything had been fine. This morning, around 9:30, we started seeing performance issues with connection to the desktop. By performance issues I mean, slow mouse movements, slow to scroll through a website or email and the like. There are no indicators of performance issues on the WVD Hosts themselves - Disk / CPU / Memory all fine. I have used Horizon View and XenDesktop in the past pretty extensively, and this felt like a scenario where bandwidth to the gateway/connection broker is saturated or is seeing high latency/packet loss. I would blame this on an individual's home internet connection or coffee shop wifi, but, it is all of my users (including myself). I wish there were some way to see or manage the performance of the WVD connection broker...but I am not aware of any. Is anyone else seeing this? I did see the thread about drops and what not, but this is not related, I do not believe.

FinTechSean I just came to this post because we are seeing the same thing here. We tried investigating our local network, our local internet connection, rebooting the local workstation, and rebooting the VMs in the cloud to no avail. Looks like the gateway is slow.

GuyPaddock It certainly accelerated our timeline!

FinTechSean Same exact issue. Our WVD performance starting today has been horrendous. Our support teams have been getting notifications that users are having issues connecting to desktops, terrible latency, disconnections, etc. Our legacy RDSGW is chugging along fine. I think Microsoft may have released this product too early and are unable to handle the load from this mass on-boarding. I wish there was an accurate public status page.

HMS-Vik The Azure status page has a nice little green check next to Windows Virtual Desktop for the US. I guess it isn't very accurate. https://status.azure.com/en-us/status

FinTechSean I do see one Azure Service Bulletin for WVD as of 18 hours ago, but it's related to diagnostic queries: Link:https://app.azure.com/h/9TB5-788/8ec341

WVD Gateway Performance Issues? | Microsoft Community Hub

GuyPaddock
Brass Contributor
Mar 17, 2020
FinTechSean I just came to this post because we are seeing the same thing here. We tried investigating our local network, our local internet connection, rebooting the local workstation, and rebooting the VMs in the cloud to no avail.

Looks like the gateway is slow.
HMS-Vik
Copper Contributor
Mar 17, 2020
FinTechSean

Same exact issue. Our WVD performance starting today has been horrendous. Our support teams have been getting notifications that users are having issues connecting to desktops, terrible latency, disconnections, etc.

Our legacy RDSGW is chugging along fine. I think Microsoft may have released this product too early and are unable to handle the load from this mass on-boarding.

I wish there was an accurate public status page.
- FinTechSean
  Brass Contributor
  Mar 17, 2020
  HMS-Vik The Azure status page has a nice little green check next to Windows Virtual Desktop for the US. I guess it isn't very accurate.
  
  https://status.azure.com/en-us/status
  - GuyPaddock
    Brass Contributor
    Mar 17, 2020
    FinTechSean I do see one Azure Service Bulletin for WVD as of 18 hours ago, but it's related to diagnostic queries:
    
    Link:
    https://app.azure.com/h/9TB5-788/8ec341

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WVD Gateway Performance Issues?

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