Forum Discussion
wvd client errors connecting to desktop
Hi everybody
I'm deploying many vwd host pools for customers and sometimes I've noticed a strange issue:
When I try to open a connection to a pool I get 6 panels with these messages (with only the ok button):
QB2LST: Channel not initialized
QB2PRT: Channel not initialized
QB2STP: Channel not initialized
QB2LST: Channel not initialized
QB2PRT: Channel not initialized
QB2STP: Channel not initialized
After clicking 6 times the ok button, it asks for credentials and then the desktop opens and works without problems but it's a bit annoying and hard to explain to customers.
What do these messages mean and how can I avoid them?
Thank you in advance
setadini2475 do you by any chance have Remote Desktop plugins installed? I haven't seen this error so far. For tracking I have filed bug # 24426112. If possible, see if you can report the issue through feedback hub and send a link to the feedback.
9 Replies
setadini2475: Can you give more context where you see those panels?
Hi evasse
After "subscribing" to the remote desktop windows app, I can see the list of desktops/apps available to my account.
When I try to open one of them I get a panel opening with the first of the 6 messages and a ok button.
After clicking 6 times ok, it asks for password and then opens the desktop.
It doesn't happen all times but most of them.
I've already tried to deinstall/reinstall different versions of the client app and to unsubscrbe/subscribe with different credentials. Actually it's happening to me and other collegues as well.
I don't know if there is a log of the remote desktop app to give you more details..
Thank you
- Is there any difference between the Remote Desktop client and the HTML 5 experience in your case? Do the same errors appear also?
