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NidalT's avatar
NidalT
Brass Contributor
Jun 26, 2020

Windows Virtual Desktop Client can't connect

Hi,

 

We're in the process of rolling out WVD to some users, one of which is me.

I can connect via the Web Client without problems. I can connect to a full desktop and start apps only. So no issues there.

 

However, with the Remote Desktop Client I receive the following error (screenshot attached):

"Your computer can't connect to the remote computer because a security package error occurred in the transport layer. Retry the connection or contact your network administrator for assistance".

 

Other colleagues can also connect without problems with the RD Client.

I also can connect from other devices with my account. So it's clearly something on my own device.

 

Important to note is that I can see all the WVD's and apps in the client.
It's when I try to connect to it that it throws the error.

 

What I've done:

  • Clear all entries from the Credential Manager
  • No proxy
  • Not blocked on firewall
  • Created this registry entry:
    HKEY_CURRENT_USER\Software\Microsoft\Terminal Server Client
    Name: RDGClientTransport
    Type: Dword
    Data: 1 
  • Created this registry key:
    Key: HKLM\SYSTEM\CurrentControlSet\Control\Lsa
    Name: LMCompatilityLevel
    Type: REG_DWORD
    Value: 3

 

Honestly no idea why it doesn't work.

I don't think that my device differs anything from those of my colleagues and from other domain joined devices.

 

Btw...
Normal RDP to on-prem servers is working just fine.

 

Any thoughts?

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