Forum Discussion
NidalT
Jun 26, 2020Brass Contributor
Windows Virtual Desktop Client can't connect
Hi, We're in the process of rolling out WVD to some users, one of which is me. I can connect via the Web Client without problems. I can connect to a full desktop and start apps only. So no issue...
Soo Kuan Teo
Microsoft
Jun 29, 2020are you using this Windows Desktop Client? Please update to the latest version and try again.
https://docs.microsoft.com/en-us/azure/virtual-desktop/connect-windows-7-and-10
Also mstsc.exe is not supported:
https://techcommunity.microsoft.com/t5/windows-virtual-desktop/blocking-older-and-unsupported-remote-desktop-clients-starting-6/m-p/1438153
https://docs.microsoft.com/en-us/azure/virtual-desktop/connect-windows-7-and-10
Also mstsc.exe is not supported:
https://techcommunity.microsoft.com/t5/windows-virtual-desktop/blocking-older-and-unsupported-remote-desktop-clients-starting-6/m-p/1438153
- NidalTJun 30, 2020Brass Contributor
Yes, I'm using the Windows Desktop Client and it's the latest version.
In fact, since I have the problem there have been two updates of the clients, which didn't solve the problem.And I know, I'm not using mstsc.exe
- Soo Kuan TeoJun 30, 2020
Microsoft
Can you please:
1. setup log analytics for your WVD workspace.
2. Reproduce your problem.
3. wait for a few minutes, then go to your log analytics.
3. Please share your corelationid for the connection that has the issue.
I will take a look at your connection issue with your corelationid.
Thanks- PrasantChettriJan 19, 2021Copper Contributor
Soo Kuan Teo Would it even hit the log analytics if it fails right at the client level?