Forum Discussion
Windows App bug report and feature request
In Windows App for macOS, when the session disconnects due to unexpected condition, such as changing the network, the application often gets stuck and becomes unresponsive, it's like the dialog that's supposed to notify you to close it is hidden in some way, and the only way to continue is to force close Windows App.
Also, it would be nice to have some way to send key combinations to remote session that are otherwise bound to a macOS keyboard shortcut, such as Cmd-Space -> WinKey+Space that is often used to switch languages, which is by default bound to Spotlight on mac, so some alternative keybinding for it or some other way to send it to the remote session is needed.
Hi segev-swimm,
For the issue with the app becoming unresponsive after a network change, it seems like the notification or dialog is not showing up correctly. This could be a bug in the app's handling of session disconnections. It would be helpful to report it with specific details like when the issue happens, so the team can fix it.
For the keybinding issue, it's a good idea to add a way to remap or customize the key combinations within the app, especially for things like Cmd-Space. Maybe the team can allow you to configure a different key combo or provide a workaround to send system keys to the remote session.
Regards!
The most common scenario that I'm hitting the unresponsiveness issue is simply when I let my mac idle for a while so that it goes to sleep, probably turning off the network while it is doing so, so the app loses the connection.
Hi segev-swimm,
This could be tied to how the app handles idle states and network interruptions. A possible solution could be making sure that the app checks for network status more frequently during idle times or adding a timeout/recovery feature to re-establish the connection automatically when the network is restored.
In the meantime, you could try adjusting your Mac’s sleep settings to prevent it from entering sleep mode while using the app, though I understand this may not be an ideal long-term fix.
