Forum Discussion
Windows App bug report and feature request
Hi segev-swimm,
For the issue with the app becoming unresponsive after a network change, it seems like the notification or dialog is not showing up correctly. This could be a bug in the app's handling of session disconnections. It would be helpful to report it with specific details like when the issue happens, so the team can fix it.
For the keybinding issue, it's a good idea to add a way to remap or customize the key combinations within the app, especially for things like Cmd-Space. Maybe the team can allow you to configure a different key combo or provide a workaround to send system keys to the remote session.
Regards!
The most common scenario that I'm hitting the unresponsiveness issue is simply when I let my mac idle for a while so that it goes to sleep, probably turning off the network while it is doing so, so the app loses the connection.
Hi segev-swimm,
This could be tied to how the app handles idle states and network interruptions. A possible solution could be making sure that the app checks for network status more frequently during idle times or adding a timeout/recovery feature to re-establish the connection automatically when the network is restored.
In the meantime, you could try adjusting your Mac’s sleep settings to prevent it from entering sleep mode while using the app, though I understand this may not be an ideal long-term fix.
Or it would be cool to figure out why the notification is not showing up, so I can just close the window and reconnect instead of force closing the app which is annoying....