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ChrisDub
Copper Contributor
Mar 09, 2026

Windows App - RDP channel crashes when printing on a redirected canon printer

Hey team,

I would like to know, if anyone else struggles with the following scenario:

A canon printer is installed on a local client.

The user is working in the AVD environment

The printers are redirected into the AVD-Session via "printer redirect".

 

Since the users are migrating to the new "Windows App", the AVD session breaks as soon as the user is printing on a redirected Canon-Printer. 

When printing on another printer, there is no issue.

 

Also: With the "Microsoft-Remotedesktop" Application, everything works as it should.

 

A Microsoft ticket is already raised. 

 

I would like to know if there are other environments, which are encountering the same issue.

 

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