Windows App - RDP channel crashes when printing on a redirected canon printer

We're seeing the same behavior with a client who's trying to migrate to the Windows app before the MSI-based Remote Desktop client sunset deadline (2026-03-27). 

• The soon to be sunset MSI installed Remote Desktop client prints without issue and performing the same print operation through the Windows app crashes the Windows app.  
• Client reconnects and sees their AVD session is exactly where it was, but nothing came to their printer. Attempting to print again yields the same result, Windows app crash. 
• Client has tried resetting as well as reinstalling the Windows app, and has also tried changing a number of printer settings but nothing helps except using the MSI Remote Desktop client. 
• Client is on Windows 11 and the AVD Session Host they're connecting to is a Windows 11 multi-session host, the app they're printing from is presented to them in RemoteApp mode (not a full desktop). 
• Clients printer is a Canon MF743Cdw and printing to a non-Canon printer works as expected. 

Looking in the client's Event Viewer we can see an Application Error gets logged: 

Faulting application name: msrdc.exe, version: 1.2.6980.0, time stamp: 0x6972727e

Faulting module name: ntdll.dll, version: 10.0.26100.7920, time stamp: 0x5ffc11eb

Exception code: 0xc0000374

Fault offset: 0x00000000001176e5

Faulting process id: 0x1A98

Faulting application start time: 0x1DCB1596265AD19

Faulting application path: C:\Program Files\WindowsApps\MicrosoftCorporationII.Windows365_2.0.964.0_x64__8wekyb3d8bbwe\msrdc\msrdc.exe

Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll

Report Id: 6603f404-e2df-4461-bde3-42b0215480f9

Faulting package full name: MicrosoftCorporationII.Windows365_2.0.964.0_x64__8wekyb3d8bbwe

Faulting package-relative application ID: Windows365