Forum Discussion
User disconnects, signs back in and does not get their FSLogix profile
Hey everyone,
I have an AVD environment with an FSLogix Azure file share joined to the domain. Sometimes users will just close their RDP session, putting their profile into a disconnected state. When they log back in, it does not give them their session back and locks their profile.
This has been a huge headache - is this a known issue in AVD? I can enable multi-session writeback but I feel like that's a work around. I know there's a possible fix in the FSLogix preview but what is your experience with it?
- 1. Set disconnected timeout to force the session to logoff after a certain amount of time - http://woshub.com/remote-desktop-session-time-limit/
2. Take a look at this - https://ramprasadtech.com/wp-content/uploads/2020/09/FSLogix-Group-Policy-Settings-Profile-Conatiner-Best-Practices-v1.0-17Sep20.pdf
Specifically:
* Delete local profile when FSLogix Profile should apply- Hi Luke - thanks for responding.
I have the delete local profile key but the issue is that they're disconnected. I think I just have to force a disconnected session to sign off quickly...
Is there a reason users might not get their disconnected session and sign into a new session host with a temporary profile instead?- Soo Kuan Teo
Microsoft
This is unexpected. If possible, when this issue repro again, can you please share the activityid for the new session with the temporary profile?
- Soo Kuan TeoCan you please share the exact error /screenshot your user sees when this error occurs?
- They don't get an error, but when they log in they get a temporary profile, even though they had a disconnected session already tied to another session host.
- Were you able to resolve your locked profile issue? If so how?
- Honestly since then we have updated FSLogix and I have not seen the issue since. I am on the latest supported version but there is a preview in GA right now.
