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tomdw's avatar
tomdw
Brass Contributor
Jan 26, 2022

Teams not working in Windows 11 AVD + FSLogix

I am currently setting up and testing a Windows 11 AVD environment for future use, but I am having trouble with getting Teams to work properly.   When a user logs in for the first time I am able to...
AVD
FSLogix
white screen teams
windows 11
PaulStirling's avatar
PaulStirling
Iron Contributor
May 04, 2023
We experienced 'random' white screens in Teams and other app crashes for many of our users as the day would go on. We have been battling this issue for past year and have now determined after much testing this was related to VM size, specifically the lack of Temp drive/pagefile.
We used Standard D16s v5 and have now switched to Standard D16ads v5. For the first time ever in the past two days we have not had Teams whitescreen/edge crash.

Advise for anyone one with these types of issues is to ensure you have appropriate VM size, session limits. No amount of application level changes helped.

note: we have only used Windows 10, Win 11 was trash for us in POC and wont be looking at implementing unless forced.
sgajula's avatar
sgajula
Copper Contributor
Aug 30, 2023

Looks like this issue still persists in AVD. D8as v5 + Windows 11 +FSLogix combination is still causing this issue. Has anyone found the permanent solution for this issue? Which combination is not causing Azure Teams blank screen issues on Multisession hosts? Kindly suggest.

  • crshovrd's avatar
    crshovrd
    Copper Contributor
    Sep 07, 2023
    Thanks. The only reason we are switching is due to support for fixes being dropped for Universal Print on Win 10. We just rolled out Win 10 AVD to 200 users and had an issue. MS dropped the bomb on us that they are no longer fixing UP issues on Win 10 AVD. Nice.
  • PaulStirling's avatar
    PaulStirling
    Iron Contributor
    Sep 07, 2023
    Good luck, we have been using
    Standard D16ads v5 and have been sweet for 3 or 4 months now.
  • crshovrd's avatar
    crshovrd
    Copper Contributor
    Sep 07, 2023
    Gotcha. That's the version I'm using. Will take a few weeks to get results.
  • sgajula's avatar
    sgajula
    Copper Contributor
    Sep 07, 2023
    2.9.8612.60056
  • crshovrd's avatar
    crshovrd
    Copper Contributor
    Sep 07, 2023

    sgajula 

     

    Which version of fslogix are you using? I'm about to test this with my team using a D16ads_v5.

  • PaulStirling's avatar
    PaulStirling
    Iron Contributor
    Aug 31, 2023

    sgajula Crucial thing for us was not necessarily the SKU, but to ensure it had a TEMP drive build in to handle the pagefile. And ensure you have enough resources overall per VM per person.

    Not sure on Win11, we only used Win 10.

     

    My advise would be to boot up a really beefy VM with a TEMP drive, and see if the issue occurs for a day or so. yes it will cost, but then you will know if this is the issue or not.

     

    After battling intermittent issues for 1year + for us, this was the fix. has been sweet ever since.

  • sgajula's avatar
    sgajula
    Copper Contributor
    Aug 31, 2023
    Changing SKU doesn't help. Provisioned V4 generation VM. Still teams crashing.
  • sgajula's avatar
    sgajula
    Copper Contributor
    Aug 30, 2023
    I tested it only on Windows 11 22H2 . Tried it with Profiles containers, ODFC Containers, and Cloud cache. All combinations failed. Same White screen issue while attending meetings and calls. Once in a while AVD session also freezes. I am looking for a solution for this issue.
    I think, I must try once by resizing the VM to v4 version.
  • DBR14's avatar
    DBR14
    Iron Contributor
    Aug 30, 2023
    Have you tried the beta and seen if that worked better/worse? We aren't looking to implement Windows 11 until we have to. It barely runs right on a local machine let alone in a multisession environment. Ya'all crazy moving to it so early. 11 will be the new 8.1.

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