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SeeInsideSpace
Copper Contributor
Feb 26, 2024

AVD Insights - Read access for support techs

Hi there. I'm trying to give our Support Techs reader access to AVD Insights to assist with troubleshooting and to do a bit of upskilling. They currently have Desktop Virtualization User Session Operator rights to enable them to view sessions and log users off, but see nothing when going to the host pool Insights or Legacy tab. I've tried giving them Reader access to the whole host pool, and Monitoring Reader also, but still no joy. Any ideas what I may be missing? Our admins see the Insights just fine. Thanks

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