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chrishorsted720's avatar
chrishorsted720
Copper Contributor
Feb 26, 2025
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Purview Retention Policies

I have a requirement to retain and delete Exchange Online email >7 years old for the majority of our user base but also need to retain email for a subset of users indefinitely and exclude Share Mailb...
  • nikkichapple's avatar
    Feb 27, 2025

    Content retention always takes precedence over deletion, so a user can be included in both policies. Reference Learn about retention policies & labels to retain or delete | Microsoft Learn So you retain indefinitely will override the delete. Regarding your adaptive scopes for the list of users, with indefinite retention of their emails, I would not use the email address; otherwise, you will end up with a very long query email1 or email2 or email3 etc. And you have to maintain this for every new user you want to add to the scope. The benefit of Adaptive Scopes is that the rules should be dynamic based on metadata, so create a query such as a department:HR or use the user custom attributes 1 to 15 e.g. custom attributes such as CustomAttribute1:VIP. This way, you can manage the group outside of Purview. 

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