Forum Discussion
esardinha
Jun 05, 2019Copper Contributor
Oath hardware token
Hi All, I just received my hardware tokens to set up for a few users in our organization that do not have access to company mobile devices. I have uploaded the .csv files with the required informat...
Elmar_1280
Dec 14, 2023Copper Contributor
Same problem here,
The format i use looks right, and file uploads without error. But when i check the status, it failed!
Only message i receive: ''Something went wrong, try again later''.
Jeff_Birks
Nov 04, 2025Copper Contributor
Whilst the format of the CSV file you receive from your supplier may vary, the general procedure you need to follow shouldn't differ much from the following;
https://wiki.deepnetsecurity.com/display/SafeID/Enroll+pre-programmed+OATH+hardware+tokens+using+Entra+Admin+Portal
Please note that whilst the above instructions were intended for use with SafeID tokens, if your hardware tokens are from a different supplier, then the instructions that follow the obtaining of the CSV file should still be broadly the same.