Forum Discussion
Oath hardware token
Hi All, I just received my hardware tokens to set up for a few users in our organization that do not have access to company mobile devices. I have uploaded the .csv files with the required informat...
Hi Jeff.
I have a similar issue but I am able to upload the file without any error. Then when I try to activate the token, it just says the below error
Failed to activate the selected OATH token. I tried it for multiple token but it is not working..
I however was able to activate one token but thereafter I am not able to activate any. The token is from Feitian.
I have a similar issue but I am able to upload the file without any error. Then when I try to activate the token, it just says the below error
Failed to activate the selected OATH token. I tried it for multiple token but it is not working..
I however was able to activate one token but thereafter I am not able to activate any. The token is from Feitian.
It could be that you didn't include the UPN details in the CSV file, but a real possibility is that the file was not edited with a text editor. By default the CSV files will load into a spreadsheet but you should avoid this happening as it is likely to corrupt the file prior to upload (the number format for the serial numbers for example).