Forum Discussion
How to recover global admin access to tenant
I have already tried posting this to the general Microsoft Q&A forums and received no response. We are desperate to figure something out so if this is not the correct line of communication, please di...
Unfortunately, from my experience if you don't have a secondary Global admin profile you will more than likely need to take the long route. Which is to open a Microsoft support ticket which this path can take a few weeks as they need to verify you are the owner of said tenant. Hopefully this helps and you can gain access soon.