Forum Discussion
Admin locked out users from azure portal by mistake with Conditional Access
So an admin created a conditional access policy that I can only assume was set to all users/all apps and has locked us out of our admin portal. Is there a way to gain access to turn this policy off? I've contact MS but haven't had much luck at this point.
11 Replies
- Michael WhitleyCopper Contributor
I am having the same issue and Microsoft support hasn't been responsive. How did you get this resolved?
- Ali RahmanCopper Contributor
Dont panic like i did. this is fixable. i called one of these number cant remember which one.
they logged a ticket. and within 24hrs this was fixed.0344 800 2400
0800 032 6417
Hope that helps.
- Michael WhitleyCopper Contributor
Do you remember if that is 365 support or Azure support (I'm in the US so I would have different numbers)? I finally spoke to an engineer at 365 support yesterday, he told me he couldn't do anything and I had to file a web support request with Azure, which I did. I can't seem to find a phone number for Azure.
- Ali RahmanCopper Contributor
Please can you tell me if you sorted this and how. i have the same issue