Forum Discussion
New rules now showing in Agent Management rules
I have created a new rule in the Agent management rules and there were no errors showing so it appears to have saved correctly. However, when I go back to the page, I do not see the new rule showing up. I have refreshed, done a hard refresh, as well as closing the page and going back in with no success. Any ideas how to get these to show up?
2 Replies
Newly created Agent Management rules in Microsoft 365 may not appear immediately due to caching, licensing, or role assignment issues. You may verify your administrative role, licensing, and refresh using the direct navigation URL before escalating to Microsoft Support.
It has been two days so I am guessing it isn't a caching issue. One would think if you have the proper role to create the rule, you would have the proper role to see the rule you just created.
