Forum Discussion
Could Agent 365 end up being just central observability platform without needing per user licenses?
Since Agent 365 allows bringing in both first-party and third-party agents, I’m curious about the identity and licensing model.
If an agent is not using an Entra Agent Identity, will it still appear in Agent 365 observability or governance?
In other words, could organizations use Agent 365 mainly for central visibility, monitoring, and governance of agents, even if those agents don’t have their own identities?
And if that’s the case, does it mean companies could avoid needing a per-user Agent 365 license for every employee interacting with the agent?
In summary if a company doesn't need OBO features, just central visibility, can they still benefit from Agent 365?
1 Reply
I believe yes, Agent 365 can provide central observability and governance for agents even Entra Agent Identity is not using, but licensing is still tied to per-user access when organizations want employees to interact with agents. If visibility and monitoring only, we can benefit from Agent 365 control plane capabilities.
https://learn.microsoft.com/en-us/microsoft-agent-365/admin/monitor-agents
Agent 365 Licensing: What It Covers and Costs | SAMexpert Guide
