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pSpurrs
Copper Contributor
Oct 03, 2023
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Does the attended metric take into account double booked meetings?

A client stumped me with this question: If I am triple booked for an hour on my calendar, and I've accepted all three meetings, and they all show as busy on my calendar, do I count as an attendee for all three simultaneously occurring meetings?

 

My response based on the definitions below was yes, but I wanted to double check and confirm.

AttendedA person attended a meeting if they either accepted the meeting and their meeting shows as “Busy” in Outlook, joined on Teams, or were the organizer.
AttendeeA person who was invited and attended the meeting.

 

After spending a few hours with the documentation, I can't find anything that would say there is some sort of control to account for this. I imagine it's a limitation of measuring attendance for in-person meetings. Is that the case?

  • Hi pSpurrs,

     

    I apologize for the delay in getting back to you. I heard back from the product team and this is what they explained about double booked meetings:

     

    For double booked meetings we pick one of the meetings as attended by the user. There is a prioritization logic that runs to decide which one is attended - if user has joined one on teams then that one is prioritized.

3 Replies

  • Hi pSpurrs

     

    I have asked the product team for some clarification on this metric for you. I will hopefully get back to you soon.

     

    Thank you for your patience.

    • pSpurrs's avatar
      pSpurrs
      Copper Contributor
      Thank you so much for the update, Jake!
      • Jake_Caddes's avatar
        Jake_Caddes
        Icon for Microsoft rankMicrosoft

        Hi pSpurrs,

         

        I apologize for the delay in getting back to you. I heard back from the product team and this is what they explained about double booked meetings:

         

        For double booked meetings we pick one of the meetings as attended by the user. There is a prioritization logic that runs to decide which one is attended - if user has joined one on teams then that one is prioritized.

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