Forum Discussion
Does the attended metric take into account double booked meetings?
A client stumped me with this question: If I am triple booked for an hour on my calendar, and I've accepted all three meetings, and they all show as busy on my calendar, do I count as an attendee for all three simultaneously occurring meetings?
My response based on the definitions below was yes, but I wanted to double check and confirm.
Attended | A person attended a meeting if they either accepted the meeting and their meeting shows as “Busy” in Outlook, joined on Teams, or were the organizer. |
Attendee | A person who was invited and attended the meeting. |
After spending a few hours with the documentation, I can't find anything that would say there is some sort of control to account for this. I imagine it's a limitation of measuring attendance for in-person meetings. Is that the case?
Hi pSpurrs,
I apologize for the delay in getting back to you. I heard back from the product team and this is what they explained about double booked meetings:
For double booked meetings we pick one of the meetings as attended by the user. There is a prioritization logic that runs to decide which one is attended - if user has joined one on teams then that one is prioritized.
3 Replies
- Jake_Caddes
Microsoft
Hi pSpurrs
I have asked the product team for some clarification on this metric for you. I will hopefully get back to you soon.
Thank you for your patience.
- pSpurrsCopper ContributorThank you so much for the update, Jake!
- Jake_Caddes
Microsoft
Hi pSpurrs,
I apologize for the delay in getting back to you. I heard back from the product team and this is what they explained about double booked meetings:
For double booked meetings we pick one of the meetings as attended by the user. There is a prioritization logic that runs to decide which one is attended - if user has joined one on teams then that one is prioritized.