Forum Discussion
Available-to-focus and uninterrupted hours seem high?
MicrosoftHi farchila
I heard back from the product team and this is what they said about the two metrics you were wondering about. Let me know if you have any more questions!
Available-to-focus and Uninterrupted hours are calculated within the user's working hours set in Outlook. For a user whose working hours are Monday-Friday 8:00AM - 5:00PM, both metrics can be at most 9 hours per day or 45 hours per week (9 hours per day * 5 days per week). However, if user's working hours set in Outlook are 8:00AM - 8:00PM Monday - Sunday, they can be as high as 12 hours per day or 84 hours per week (12 hours per day * 7 days per week). A user can set any hours and days as their working hours set in Outlook.
Thanks Jake_Caddes , but this doesn't explain why some individuals with available-to-focus hours summed with collaboration span exceed the total number of hours in an entire week (24 x 7). I can try checking working hours across all our users, but for the handful of leaders I checked manually in Outlook in Japan, they did not have more than 9 hours configured. The vast majority of users also do not have Saturday and Sunday as working days.
