Forum Discussion
User not locked out, but still getting 'Locked" error when trying to login.
Hey all! I have a user that is "locked out" and getting this error when trying to login. When I look at their account in AD it says they are not locked out. We have been waiting for a...
TuckerGreen I am experiencing this issue for many users in my tenant.
I always have to reset the password from Local AD and then run a Delta sync on AD Connect Server which works.
I am not sure why the issue is happening, when the users gets this error the account is neither locked not disabled in AD.
Can someone please help me on this.
Raised a case with Microsoft Tech Support however they are not able to find whats causing the issue.
Checked the Azure Sign in Logs as well however the information is quite generic.