Forum Discussion
sending scans to e-Mails using MS 365
I have successfully configured Canon printer to send scans to e-mails using MS 365 account. I have noticed that a copy of the scanned document will be sent to the sender account. This function is not...
If you are using the SMTP client submission method, that's the expected behavior. I'm not aware of any option to toggle this off. You can consider using one of the other methods as detailed here: https://github.com/MicrosoftDocs/OfficeDocs-Exchange/blob/public/Exchange/ExchangeOnline/mail-flow-best-practices/how-to-set-up-a-multifunction-device-or-application-to-send-email-using-microsoft-365-or-office-365.md#compare-the-options
Thank you.