Forum Discussion
BMoreOs
Jul 10, 2024Brass Contributor
Sending OneDrive Files Externally is not working correctly
We send OneDrive file links to external partners. I setup a test account with F3 licensing which is what these users have. Sending from my test account to a Gmail account, the Gmail account receive...
Muhammad_Farooque
Jul 11, 2024Copper Contributor
Sure, here's the corrected version:
I assume that the problem is that when you send a OneDrive file to external users, they can't access the folder. I had the same issue. What I did was click on "Share," then selected their email ID instead of sending a link.
- BMoreOsJul 11, 2024Brass ContributorHi. Unfortunately, this didn’t fix it. The user clicks on the link and it pulls up our branded company login page. They are not a guest so they can’t login to access the file. On my tests, it asks for a one time passcode and there is no issue getting to the file. We need one time passcodes for this process as the majority of users we share with are not tenant guests.