Forum Discussion
OneDrive for Business Offline folder issue
Please try at the following:
1. Unlink and Reset OneDrive
• Open OneDrive settings → Account tab → Click “Unlink this PC.”
• Then go to %localappdata%\Microsoft\OneDrive and delete the folder.
• Reboot and re-sign into your personal OneDrive only.
2. Remove Orphaned Work Folders via Command Line
If the folders are stuck due to permission issues:
takeown /f "C:\Path\To\Folder" /r /d y
icacls "C:\Path\To\Folder" /grant administrators:F /t
rd "C:\Path\To\Folder" /s /q
Run these commands in Command Prompt as Administrator.
3. Check File Explorer Cloud Integration
Since the top ribbon cloud module is misbehaving:
• Try disabling Cloud Files Integration via Group Policy:
o Computer Configuration > Administrative Templates > Windows Components > Cloud Files
o Set “Enable Cloud Files” to Disabled.
• Restart Explorer or reboot.
4. Use Admin Center to Revoke Sync Relationships
If you still have access to the Microsoft 365 Admin Center:
• Go to OneDrive Admin Center → Storage → Locate the user (you) → Remove sync relationships.
• Alternatively, use PowerShell to forcibly remove sync associations.
5. Map Network Drive as a Workaround
If shared folders are still appearing as links:
• Use the CID code from OneDrive web and map it as a network drive manually.