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TroyJAus2's avatar
TroyJAus2
Copper Contributor
Sep 11, 2023

No M365 support | My Templates help (Outlook OWA only)

Hello, please would like part of this to be responded by Microsoft directly.

 

1. Our reseller cannot help with Outlook OWA issues that have frequently been bugs.  I was previously able to raise help ticket with Microsoft directly.  Please bring this back - they cant help me.  How do I get Microsoft support?

2. Outlook OWA is not saving changes to templates.  (It's not the size of them or total memory constraint, as attempting to make them smaller, not larger).  Ideas?  No changes are accepted - on browser refresh they're lost.

3. Anyone have any advice to implementing 3rd party OWA Mail templates on A SHARED MAILBOX?  Can I do this?  How?   (As a team we need templates on our shared mailbox).

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  • Kidd_Ip's avatar
    Kidd_Ip
    MVP
    Dec 12, 2023

    TroyJAus2 

     

    Here is Microsoft Community which you may need to contact Microsoft support or through their feedback channel for 'Microsoft' respond directly

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