No access to Exchange Online

We're not able to reach our mailbox. We got this message below:

X-ClientId: B6B53C6E305D4CA4895ED8ACBACE321D
request-id 5e926609-2efe-4c3c-9309-2c4b994a0c4f
X-Auth-Error Microsoft.Exchange.Clients.Security.MSAConfigurationException
X-OWA-Version 15.20.755.16
X-FEServer FRXPR01CA0027
Date:11.05.2018 14:35:56

---

Adel Shahin wrote:

Hi,

 

I have been unable to access my exchange business email for more than 24 hours.

 

I transferred my domain and exchange email from a tenant to a new one for the business name to match.

 

The Exchange does not open and emails sent to my email bounces back. Tha's the error I receive when I try to open Outlook:

 

Something went wrong

 

Your organisation is marked for removal. If this state is unexpected then please contact Office 365 Support.

X-ClientId: 
request-id b060af72-e4fd-453c-8a25-207a11f06cec
X-OWA-Error Microsoft.Exchange.Data.Storage.TenantAccessBlockedException
X-OWA-Version 15.20.755.16
X-FEServer 
X-BEServer 
Date:10/05/2018 11:39:51

 

---

---

Adel Shahin wrote:

Hi,

 

I have been unable to access my exchange business email for more than 24 hours.

 

I transferred my domain and exchange email from a tenant to a new one for the business name to match.

 

The Exchange does not open and emails sent to my email bounces back. Tha's the error I receive when I try to open Outlook:

 

Something went wrong

 

Your organisation is marked for removal. If this state is unexpected then please contact Office 365 Support.

X-ClientId: 
request-id b060af72-e4fd-453c-8a25-207a11f06cec
X-OWA-Error Microsoft.Exchange.Data.Storage.TenantAccessBlockedException
X-OWA-Version 15.20.755.16
X-FEServer 
X-BEServer 
Date:10/05/2018 11:39:51

 

---

X-ClientId: B6B53C6E305D4CA4895ED8ACBACE321D request-id 5e926609-2efe-4c3c-9309-2c4b994a0c4f X-Auth-Error Microsoft.Exchange.Clients.Security.MSAConfigurationException X-OWA-Version 15.20.755.16 X-FEServer FRXPR01CA0027 Date:11.05.2018 14:35:56

Open a support case, judging by the error there's nothing else you can do.