Forum Discussion
Michiel Vervaart
Nov 03, 2017Copper Contributor
Multifactor page doenst show users and i cant disable or manage any options. App passwords broken to
We are using Office365 for Business and i've enabled mfa for our employees yesterday. It worked fine for the first hour, but after a while some of the MFA pages in my admin panel or the users account...
- Nov 04, 2017
I opened a support ticket 2 days ago aswell, and their answer was that the problem still exists, but only in the Dutch version. So i changed my profile to English UK and the App Passwords page works again.
VasilMichev
Nov 03, 2017MVP
The MFA portal seems to work fine here, so it might have been a temporary issue. If it persists, go with @Salvatore's advise and open a support ticket.
I just wanted to add that Outlook does not require app passwords anymore, just make sure you are using a recent version (2013 SP1+). And, that app passwords are bad, and you should not use them :)
Michiel Vervaart
Nov 04, 2017Copper Contributor
Hi Vasil,
All my users were already using Outlook 2016 before we enabled MFA. Their own passwords dont work anymore (Outlook and their Mobile phones started needing a new password), but App Passwords do work. What do you advice to stop using App Passwords then?
Thanks :)
- VasilMichevNov 04, 2017MVP
Have you enabled Modern authentication in Exchange Online? Outlook does support MFA now, you don't have to use those **bleep** app passwords, but make sure it's all enabled on the server *and* client side.
- Michiel VervaartNov 06, 2017Copper ContributorThanks for your reply.