Forum Discussion
Microsoft.SharePoint.exe issues
I have been getting random prompts from my W11 PC telling me that in order to synchronise my lists I have to authenticate, but when I click on this to do so, the dialog that pops up has the wrong acc...
Thanks for the suggestion. I have just checked there but unfortunately the username shown within "OneDrive Cached Credential" is merely a hexadecimal string, so I've no way of determining which account that actually refers to. That said, I would expect the Credential Manager to be what OneDrive is using, and I know that OneDrive generally is working - in addition to the admin dialog showing the correct account (see earlier screenshot), it is populating the OneDrive folder hierarchy with the correct files.
The relevant questions are:
1) given that Microsoft.SharePoint.exe is clearly something to do with OneDrive, why does it not use the same credential source as the rest of OneDrive?
2) where does it obtain its cached credentials?
3) how do I change or delete its cached credentials?
The relevant questions are:
1) given that Microsoft.SharePoint.exe is clearly something to do with OneDrive, why does it not use the same credential source as the rest of OneDrive?
2) where does it obtain its cached credentials?
3) how do I change or delete its cached credentials?
I had the identical issue you're describing and solved it with the following link https://www.sharepointdiary.com/2021/06/how-to-reset-onedrive-for-business-sync-client.html#:~:text=%25localappdata%25%5CMicrosoft%5COneDrive%5C,sync%20all%20your%20OneDrive%20files. (shorten link)
Just simply do:
Step 3: Type in the Reset Command
In the Command Prompt window, type in the below command and press enter:
%localappdata%\Microsoft\OneDrive\onedrive.exe /reset
, Where %localappdata% is the direct path to onedrive.exe
Hope this resolve your issue