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brayan95's avatar
brayan95
Copper Contributor
Feb 18, 2020

license removed automatically users

Hi Everyone,

Currently I have a problem which my tenant users are automatically removing the license and it is not possible to find the reason. I don't know if anyone else has had this experience?

 

Thank you

  • Users themselves cannot remove any license, check the Audit logs to find out exactly what's happening.

    • brayan95's avatar
      brayan95
      Copper Contributor

      Hi, I wrote badly, what happens to me is that the license is automatically removed without any reason. In the log audit no records related to the problem are displayed

      VasilMichev 

      • It should be there. If you cannot find the audit records or figure out the reason this is happening, open a support case.

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