Forum Discussion
avaldes1240
Aug 07, 2021Copper Contributor
You must start Microsoft Access by double-clicking a microsoft access file error
I just brought Microsoft 365 and when I try to open Access I get and error code which say: You must start Microsoft Access by double-clicking a Microsoft Access file , or by running Microsoft Acces...
- Aug 25, 2023Answer: Good day all,
The issue is source raise when Microsoft Access Runtime is installed together with the full version of access. The selection of the application which supposed to open the file is failing this case.
Open the "app & features" and search for access -> confirm that you have both version and if you do then simply uninstall the Microsoft Access Runtime and keep the full version.
George_Hepworth
Jan 30, 2022Silver Contributor
That screenshot indicates you have the Access run time installed. Do you also have a FULL, licensed version of Access installed?
Ibaad_Farooqui
Jan 31, 2022Copper Contributor
I...guess it is access runtime. It came with the microsoft office setup though, and...i don't really think it's supposed to be access runtime?
- George_HepworthJan 31, 2022Silver Contributor
We would have to see the actual installation to comment on that, of course. The screen shot certainly implies you have the runtime.
You may also have a different version of Office, i.e. a trial version that was included with the new computer. Lookup under installed apps to see what you do have installed.