Forum Discussion
avaldes1240
Aug 07, 2021Copper Contributor
You must start Microsoft Access by double-clicking a microsoft access file error
I just brought Microsoft 365 and when I try to open Access I get and error code which say: You must start Microsoft Access by double-clicking a Microsoft Access file , or by running Microsoft Acces...
- Aug 25, 2023Answer: Good day all,
The issue is source raise when Microsoft Access Runtime is installed together with the full version of access. The selection of the application which supposed to open the file is failing this case.
Open the "app & features" and search for access -> confirm that you have both version and if you do then simply uninstall the Microsoft Access Runtime and keep the full version.
isladogs
Aug 09, 2021MVP
It sounds like the registry entries weren't properly created when it was installed.
What is the exact error code?
Have you tried running an Office repair or reinstalling Access?
Does Access open correctly if you do double click an existing ACCDB file?
Do you still have an older version of Access installed?
What is the exact error code?
Have you tried running an Office repair or reinstalling Access?
Does Access open correctly if you do double click an existing ACCDB file?
Do you still have an older version of Access installed?
avaldes1240
Aug 09, 2021Copper Contributor
I don't get a code it say Microsoft Access Runtime is installed on the machine. I had and old one that I try to transfer before I brought.
- George_HepworthAug 10, 2021Silver Contributor
PMFJI.
Two things. It sounds like you are trying to run the access Runtime, not full Access.
That means you might have only the runtime installed. And that, in turn, means that the version of MS 365 you installed may not include the full version of Access.To help clarify that, tell us, please, what version you did install.
Thank you.