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JurgenGeelen's avatar
JurgenGeelen
Brass Contributor
Jan 17, 2022

Unanswered questions

hey community, why are so many discussions unanswered?
  • Hi,

     

    Where do you see "so many discussions unanswered" here? I don't see many (as George answers them all since he's retired :lol:).

     

    Do you perhaps rather mean so many discussions where the questioners did not rate a reply as an answer, even though it answered the question? That's as much a problem here as it is in many other forums.

     

    You should also know that this forum was not originally dedicated as another technical user question forum but for product and community discussions (see Michal Bar's introductory post unfortunately still pinned at the top). That didn't work, the users asking questions just took it over, but probably that kept a lot of potential responders away from here at the time, as did the user interface traditionally suboptimal on MS forums and the very poor loading performance of these pages in the early years.

     

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    • George_Hepworth's avatar
      George_Hepworth
      Silver Contributor

      Karl_Donaubauer 

      I've noticed an upswing in other experts coming here to answer, though, Karl, perhaps in response to the rising number of questions. It's a good thing because it means a variety of experience and knowledge is brought to the table.

       

      I think that there are always going to be unanswered questions, though, here and elsewhere.

       

      It's often the case that the way a question is presented makes it hard to answer. Lack of detail is the biggest problem. Many of us can guess as to what's behind a particular problem, but I'm always uneasy when I do that because all too often the unstated details would have told a whole different story. It's happened to me more than once. 

       

      A while back I wrote a blog article about this. It's mostly still pretty relevant, I think.

       

       

      • Karl_Donaubauer's avatar
        Karl_Donaubauer
        MVP

        Hi George,

         

        > I've noticed an upswing in other experts coming here to answer, though, Karl, perhaps in response to the rising number of questions.

         

        +much improved load times. These pages were incredibly slow and cumbersome for 2-3 years. This has improved significantly some time ago and is for me, in addition to the increase in questions, a main reason why I am here more often than before.

         

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