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OCTORT39's avatar
OCTORT39
Copper Contributor
Nov 15, 2021

Unable to Create or open MS Access database

When I create a new Access database or open an existing Access database I received this error message:  "Cannot open a database created with a previous version of your application." MS IT support r...
access
office 365
OCTORT39's avatar
OCTORT39
Copper Contributor
Nov 15, 2021

Hi George_Hepworth ,

 

You have MS 365 installed on your computer. It is properly licensed and activated. Correct? --YES--

You have one or more existing accdb files (Access database files) on your computer. Correct? --YES--

When you try to open one of those existing accdb files using MS Access 365, this reported error message appears and you can't continue. Correct? --YES--

You can start Access, but when you try to create a new accdb, the SAME error message appears? --YES--

 

thanks for your help George, we can talk over the phone if you want, we've met at PAUG conference in the past.

George_Hepworth's avatar
George_Hepworth
Silver Contributor
Nov 15, 2021
Sorry I didn't recognize the username. Who are you when you are at PAUG 🙂 ? I miss PAUG.
I'm puzzled how you can get that same error from trying to create a NEW accdb.

Right now I'm heading into a meeting, but if you want to talk I can do that in an hour or so.
  • OCTORT39's avatar
    OCTORT39
    Copper Contributor
    Nov 16, 2021

    Hi George_Hepworth ,

    The issue has been resolved after removing ALL .MDW files found on the testing machine. Probably I just needed to delete the SYSTEM.MDW, thanks!

    Octavio

    • George_Hepworth's avatar
      George_Hepworth
      Silver Contributor
      Nov 16, 2021

      OCTORT39 Good to hear that Octavio. Continued success with the project.

  • OCTORT39's avatar
    OCTORT39
    Copper Contributor
    Nov 15, 2021
    Sounds good, I will call you or email you, I have your contact info, thanks for your help George!

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